European Commission, 13 December 2019. Study to gather evidence on the working conditions of platform workers. Final Report by CEPS, EFTHEIA, and HIVA-KU Leuven.
The main challenges identified in the study include employment status, information available to the workers about their working conditions, dispute resolution, collective rights and non-discrimination. The study details the variety of policy responses in the Member States and explores how existing EU law helps to address the challenges identified.